FINALLY!!!

If you’ve been following the case of Andrea v.s. AMC Yorktown 17, you know that the screening was indeed rescheduled for today thanks to my complaining.

We arrived at AMC Yorktown and got our tickets; my sister, Sara, Sara’s sister Lily, and I. Lily did not attend the previous screening nor does she usually like watching the same tv shows/movies as my sister, Sara, and myself. I’m not sure how Sara convinced her to go.

While picking up our tickets the workers were saying that the Frankenstein showing was gonna be pretty much empty.  We bought some popcorn and soda and made our way to theater 12. We walked the hall inside and turned to find some seats only to find the room was completely empty. 

I wasn’t expecting there to be a huge turnout since I figured no one really knew about it.  I think that when the machine malfunctioned they should have made a list and taken the names and numbers of people interested in a re-screening so they could call people.  But Sara says that the management usually doesn’t bother with re-screenings.  The only reason they seemed to make any effort was because I complained. I feel bad for anyone was at the cancelled screening and didn’t know about the reschedule and therefore didn’t get to see it.

It kinda felt like we were at a private screening because we were alone in the theater. One of the upsides to this was that we could talk and make comments to one another during the movie to compare the two performances with out disturbing anyone since there was no one there.

OK now to talk about the performances… I can’t even… it was just really good. I just love this play so much.

I really can’t pick with version was my favorite because there are just so many things I can pick apart. There were scenes where I preferred the way Benedict played the creature and the same goes for Viktor Frankenstein.  I can’t really articulate it very well since it was just too brillant and because I’m typing this at 2 AM I was applying for a job and fixing my resume. Overall, both of these brilliant actors gave amazing performances that were indeed very distinct. The differences were great because they each performance a subtle difference and perspective on the characters.

All I can say for certain is that I’d really love for it to be released on DVD so I could watch it when ever I want.

Do it National Theatre, do it!! 

Tonight!

AMC Yorktown 17 re-screens Frankenstein (Reverse Casting), after technical difficulties prevented them from screening it two weeks ago and Andrea wrote a very unsatisfied e-mail.

I didn’t have time to mention this yesterday.

I got a call from AMC Yorktown yesterday while cooking.  They rescheduled Frankenstein (Reverse Casting)!!!! I’m so happy you guys!

My sister was like “Are they just rescheduling it for you, because you complained?” I have no idea.  Sara (who works at that movie theater) says they usually don’t bother if no one complains.  So I guess they are re-screening it just ‘cause of me.  LOL

but that’s also kinda sad that business don’t really care about the service they give to their customers unless they complain to them.  I shouldn’t have to get angry and threaten you with complaints for you to take action and provide me with excellent service. They should be glad I go to them for services instead of some other place. 

So now I can watch it and then I can watch them again in July at the Music Box Theatre, if I want.

OK

So I was still angry about AMC not getting the Frankenstein (REVERSE CASTING) screening to work.  I tweeted my frustration and while I made my way to the website to send the theater feedback, I got a reply.

It didn’t solve anything but at least it was reassuring that they were gonna listen to my complaints.  I sent them my complaint friday morning and in the afternoon my brother and I went to pick up a pizza.  While we were gone AMC Yorktown called the house asking for me.

HOLY SHIT! I seriously didn’t expect a response so quickly or on the phone, I’d figure they’d just send me an email. They left a number and I forgot to call back. I figured I’d try to call them first thing Saturday morning.

Saturday morning at about 11:30 I got a call from AMC again. The guy I wish I could remember his name apologized for the technical difficulties and said that they still couldn’t get it to work.  He said they’re having a technician flown in, from California apparently, to see what the problem is. He said they were gonna contact the National Theatre to get permission to screen it again, if/once they fix whatever issue it was they had. He asked if I wanted them to call me if they get to screen it again and I said yes. 

I also mentioned to him that I had heard from the internet that other people experienced similar problems at other theaters.  He said he hadn’t heard that but he’ll mention it to National Theatre when he speaks with them.  

So, fingers-crossed and hopefully they’ll screen it again.

If they don’t I recently learned there’s a small independent theater in Chicago that still hasn’t screened it.  

The Music Box Theatre; Chicago, IL

Monday, June 18, 2012
7:00 Doors Open
7:30Frankenstein(Version 1) Benedict Cumberbatch as The Creature; Jonny Lee Miller as Victor Frankenstein

Tuesday, June 19, 2012
7:00 Doors Open
7:30Frankenstein(Version 2) Jonny Lee Miller as The Creature; Benedict Cumberbatch as Victor Frankenstein

Sunday, July 22, 2012
5:30 Doors Open
6:00 Frankensteinversion 1 Benedict Cumberbatch as The Creature; Jonny Lee Miller as Victor Frankenstein
8:30Frankenstein(Version 2) Jonny Lee Miller as The Creature; Benedict Cumberbatch as Victor Frankenstein

Wednesday, July 25, 2012
7:00 Doors Open
7:30Frankenstein(Version 1) Benedict Cumberbatch as The Creature; Jonny Lee Miller as Victor Frankenstein

Thursday, July 26, 2012
7:00 Doors Open
7:30Frankenstein(Version 2) Jonny Lee Miller as The Creature; Benedict Cumberbatch as Victor Frankenstein

Pricing

$15 in advance
$18 day of
$20 to see both version (must be purchased in advance as part of a package)

So I’m thinking I’ll go to one of these if the AMC doesn’t manage to screen it, even if I have to go alone.  The only reason I managed to convince my sister and Sara to go in the first place was because we’d be able to go for free since Sara works at AMC and could get us free tickets.  I don’t know if they’re gonna wanna go if they have to pay.

Ok guys so to anyone who was at the AMC Yorktown, give them a call, get on the list of people they’ll call if they get it fixed.  Let them now we’re waiting and want to see it. If your theater had technical problems do the same, complain.  

I not only wrote to AMC, I wrote to Fantom Events the company that was organizing most of the screenings in the US and they just wrote back saying:

Hi Andrea,

I’m very sorry the content cut out for Frankenstein. Unfortunately, there is not much that can be done. We ask theatres ahead of time to screen their DVR recordings for any issues that could have affected the recording. It sounds like the theatre did not do that this time around, resulting in a bad recording and missed content for the audience. The only type of refund I can suggest is speaking with the manager of the theatre about the missed content. It is up to the theatre whether or not they would provide some kind of pass or refund. I’m not aware of any encore presentation, but you can check www.fathomevents.com for the most up-to-date information on an encore. It is possible, however, that a DVD could be released in September or October of Frankenstein. You can check back with us in early Fall to see if we have more information at that time. Again, I’m very sorry you missed part of the show. 

Thank you,
Fathom

It is possible, however, that a DVD could be released in September or October of Frankenstein.

I’m not sure what information they have or what they know, since they are only affiliated/contracted to screen things from the National Theatre. As much as I’d love for this to happen I’m not gonna hold my breath. I’m just gonna start praying AMC Yorktown does manage to get it screen again, so I can go watch it with my sister and Sara.

missnesbit replied to your post: You guys, I want to cry!

OH NO! That is so sad! You know I’ve heard that a bunch of theaters elsewhere had problems too. Cause I saw a bunch of people post complaints about it on Tumblr. Maybe if NT knows they’ll try to let them do another screening?

I hope so, but I’m not gonna get my hopes up.  At the very least, I’m seriously gonna send complaints to AMC for not handing technical difficulties for a special/one screeing only event very well.